Employee Benefits Administrator

Do you have at least 1 year’s insurance-based customer service, sales, or admin experience. If so, then this is an opportunity we feel you cannot let pass you by and can offer the right person a career defining move.

A forward-thinking Insurance firm, based in Sevenoaks are now seeking to bring on a new Employee Benefits Administrator.

We were really impressed with what the Managing Director here had to say about them as a business and the fantastic opportunities they can offer someone in this role. The sky really is the limit here and the role offers the chance to be part of a new period of growth within the business, offering a great challenge to someone career focused.

You will get to work on and handle policy renewal, inception, MTAs, and claims and to provide a high level of customer service to all clients within their Employee benefits team.

You will be required to resolve customer queries and complaints in a timely and professional manner, handle mid-term adjustments & renewal processing, claims handling for sick pay, personal accident, and life insurances, issuing policy documentation, certificates & claim forms as required.

As well as this there will be the opportunity to work on Bordereaux production & checking and assisting the Finance team with reconciliations.

We would be keen to speak to you if you have at least 1 year’s experience in an insurer or B2B broker in a customer service or admin-based role.

If you hold the Cert CII or are part qualified this would be a distinct advantage, but by no means is this essential. Customer services experience is also desirable. Again, no Employee benefits experience is needed as full training will be provided. What they are really looking for is right person with a great attitude and the ability and desire to develop into this role.

In return, the salary on offer is up to £25k, plus performance related bonus of 10% of salary. This role is office based but with the flexibility to work from home Wednesday – Friday.

There is also a very generous benefits package on offer, which includes DC pension scheme, 12.5% employer, 5% employee contributions, life assurance cover (4 x salary), Income protection (55% of salary + pension contributions), 25 days annual holiday to start, free on-site parking as well as private health cover for employees at employer cost.

Working hours are Monday to Friday, 9am to 5pm.